Senior Infrastructure Engineer | Open Positions: 1

Job Description

The Company

ISA Consulting is an IT company offering end-to-end solutions in Digital Transformation, Digital Consulting and Business Process Services - supporting all Tech Stacks. Collectively we service a multitude of clients across industries and company verticals. We are a culmination of some of the brightest Full Stack Developers, Data Engineers, Architects, Project Managers, Quality Analysts, Strategists, spanning across multiple time zones.

Job Summary

We are seeking a Senior Infrastructure Engineer, to help us develop our SaaS infrastructure capabilities. This person will assist us in building the next generation of our multi-tenant, scalable infrastructure. If you don’t know it “all,” you won’t be alone! We are seeking generalists that can bring experience and diverse knowledge to our team, not just hyper-focused specialists. In this role, you will ensure the reliability, availability, and performance of systems and services by implementing monitoring, incident response, and post-incident analysis and much more.

Responsibilities & Duties

Ensuring the reliability, availability, and performance of systems and services by implementing monitoring, incident response, and post-incident analysis.
Collaborating with development and operations teams to design, implement, and maintain scalable infrastructure and services that meet performance and capacity requirements.
Developing and maintaining automation tools, scripts, and frameworks to streamline operational tasks, deployment processes, and monitoring systems.
Responding to and resolving incidents, performing root cause analysis, and implementing preventive measures to minimize the impact of future incidents.
Setting up and maintaining monitoring and alerting systems to detect and respond to performance issues, anomalies, and service disruptions.
Identifying performance bottlenecks, conducting performance tests, and implementing optimizations to improve system performance and efficiency.
Analyzing usage patterns, forecasting resource requirements, and collaborating with teams to ensure adequate capacity for current and future needs.
Implementing and maintaining security measures, vulnerability management, and compliance requirements to protect systems and data.
Collaborating with cross-functional teams, including developers, operations, and other stakeholders, to promote a culture of reliability and effective communication.
Creating and maintaining documentation, runbooks, and knowledge base articles to ensure the availability of up-to-date information for troubleshooting and incident response.
Identifying areas for improvement, conducting post-incident reviews, and driving initiatives to enhance system reliability, performance, and operational efficiency.

Requirements and Skills

Good writing and communication skills.
Instinctive understanding of networking and fundamental computer science concepts.
An eagerness to learn, explore and introduce new technologies.
Driven to build modern systems that are scalable, flexible, and elastic.

Mandatory Requirement

The position does not allow collaboration under Business-to-Business (B2B) contract arrangements. Candidates must be willing to enter into a standard employment relationship, fully aligned with current labor laws and regulations.

We are looking for individuals who:

Are available for full-time engagement.
Consider this role as their primary professional commitment (main job).

Education & Experience

5 – 8 years of experience with infrastructure automation on a DevOps/ DevSecOps Team.
BS or MS in Computer Science, or equivalent coursework.
Experience with container templatization/orchestration frameworks such as Helm, ArgoCD, etc.
Experience with CI/CD tools such as GitHub Actions.
Experience maintaining and developing production Infrastructure as Code deployments.
Experience in a scripting language, preferably Python, but Ruby or Bash also work. Experience with Linux and Windows architectures.
Experience working with AWS.
Experience deploying and maintaining Kubernetes clusters.
Experience with version control systems like Git.

Hiring Policy

This job description may evolve over time. ISA Consulting is dedicated to diversity and inclusion, ensuring a fair workplace for all, regardless of race, color, religion, gender, national origin, age, disability, or any other protected status.

Senior Infrastructure Engineer

Lloji i Punës