Customer Support Representative

TalentBridge 
TalentBridge Kosovo 
Vicianum Street, Veranda C2.7 H2 L2A, Pristina 
+383 48 171 777 +383 49 268 068 
 

Customer Support Representative 
At TalentBridge, a sister company of TalentBridge Albania (250+ employees), we firmly believe that our greatest strength lies in our dedicated team. TalentBridge stands as the ideal choice for individuals who are driven and industrious, ready to contribute to a successful team. Elevate your career with us and make your next move towards success! 
 

What do you need to be a part of our team? 
•English Level C1 (speaking, writing, listening) 
• Full-Time availability, Monday to Friday, 15.00-23.00 Location: On-Site (Tirana, Albania & Prishtina, Kosovo) 
• Hiring Position - Customer Support Representative 
 

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. 
 

Responsibilities: 
•Communicate with customers via phone, email, and chat. 
•Provide knowledgeable answers to questions about a product, pricing, and availability. 

•Work with internal departments to meet customer's needs. 
•Data entry in various platforms. 
 

Requirements:  
•Work experience is preferred but not mandatory. 
 •Excellent phone etiquette and excellent verbal, written, and interpersonal skills. 
•Ability to multi-task, organize, and prioritize work. 
•A go-getter, who takes initiative, is a quick learner and team player who takes responsibility and ownership of their work. 
•Computer Skills - MS office suite; Intermediate (Outlook, Word, Excel) is a must. 
•Strong attention to detail and organizational skills. 

Contact:
- To apply send your CV to [email protected], with the subject line " Customer Support Representative"