Customer Support Technician

EPPC Kosovo
E skaduar

EPPC Kosovo, on behalf of its client, a leader in the field of aluminum glass facades, whose main activity is the sale and trade of aluminum and steel facade systems, is recruiting a Customer Support Technician.

Essential responsibilities:

  • Work in the Technical Customer Service in accordance with the rules of the profession;
  • Customer visits (preferable in Albania and Kosovo region);
  • Technical support to customers (practical part of product manufacturing technology);
  • Ordering and keeping records of tools (list of tools);
  • Technological monitoring and introduction of production updates in current projects;
  • Other related activities ordered by the company's management.


Professional Expertise and Key Skills:

  • Secondary education, technical direction;
  • At least two years’ work experience;
  • Excellent knowledge of German in speech and writing;
  • Desirable knowledge of English and EX-YU language (Bosnian, Serbian, Croatian);
  • Excellent Computer skills;
  • Responsibility and precision in work, consistency, systematic approach;
  • Professional approach to tasks;
  • Self-initiative;
  • Teamwork;
  • Willingness for additional training, travel and learning.


Facts and Figures:

Position: Customer Support Technician;

Location: Kosovo, Albania;

Salary: Very Competitive;

Contract: According to Labor Law of Kosovo;

Deadline: 31.01.2022.


How to apply:

To apply for the position, please send your CV and related documents by specifying the position you are applying for “Customer Support Technician”, at the e-mail address:

You will be contacted by EPPC Kosovo only if your CV & support documents will be qualified by our evaluation team.

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