Remote E-Commerce Customer Support Representative

One Contact
8 ditë të mbetura

Remote E-Commerce Customer Support Representative

https://onecontact.com.mk/job/detail/remote-e-commerce-customer-support-representative

 

We are looking for an experienced E-commerce Customer Support Representative whose English language skills are at a native level and is experienced in Phone/Email and Chat Support.

 

 

What We Need

  • We are seeking an Ecommerce Customer Support Representative with Advanced/Excellent English to work remotely
  • Key responsibilities will include:
    • Must have knowledge of Amazon or E-commerce platforms, with an emphasis on customer service
    • With a background in handling Inbound/Outbound calls/emails/live chats
    • Excellent Communication Skills and Common Sense

What We’re Looking For

  • Time commitment
  • Skills and Technical Knowledge

 

  • Personality and Approach to Work

Technology and Communication

  • Communication – Slack and Email
  • Document Management – Google Docs & Microsoft Office
  • File Management – Google Docs and Dropbox
  • LiveChat
  • Salesforce or similar platform

Apliko për këtë pozitë
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