Remote Pizza Order Taking English Representative

One Contact
16 ditë të mbetura

In this position you will be receving calls and entering pizza orders into the system. We are looking for candidates who are fluent in English and have customer service skills. REMOTE Part Time and Full Time positions Available.

Apply here: https://onecontact.com.mk/job/detail/remote-pizza-order-taking-english-representative

  • This is a full time/part-time position
  • Work hours between 9 PM-9 AM CET
  • Must be flexible to work shifts as required (evenings, nights, weekends, and holidays)
  • Duties: Taking food orders - scripted calls
  • Should be fluent in English
  • Start immediately
  • Send CV in English
  • Plus bonus based on performance.


Responsibilities:

  • Responding to all incoming data processing requirements in a positive manner.
  • Provide information to customers and general inquires
  • Processing orders for customers
  • Listen, analyze, and take appropriate action to ensure that customer issues are resolved satisfactorily and in a timely manner.
  • Follow internal company guidelines in regards to call handling
  • Meet or exceed monthly performance targets including order quality, attendance, and punctuality as well as call handle time.


Qualifications:

  • Excellent English – verbal and written communication skills
  • Exceptional customer service skills
  • Positive, self-motivated attitude with high energy
  • Ability to think, problem-solve, take action, and follow-through
  • Must be flexible to work shifts as required (evenings, weekends, and holidays)

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