At TalentBridge, a sister company of TalentBridge Albania (250+ employees), we firmly believe that our greatest strength lies in our dedicated team. TalentBridge stands as the ideal choice for individuals who are driven and industrious, ready to contribute to a successful team. Elevate your career with us and make your next move towards success!

What do you need to be a part of our team?

∙ English Level C1 (speaking, writing, listening)

∙ Full-Time availability, Monday to Friday, 15.00 - 23.00

∙ Location: On-Site (Tirana, Albania & Prishtina, Kosovo)

∙ Hiring Position – Customer Support Representative

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities:

∙ Communicate with customers via phone, email, and chat.

∙ Provide knowledgeable answers to questions about a product, pricing, and availability. ∙ Work with internal departments to meet customer's needs.

∙ Data entry in various platforms.

Requirements:

∙ Work experience is preferred but not mandatory.

∙ Excellent phone etiquette and excellent verbal, written, and interpersonal skills. ∙ Ability to multi-task, organize, and prioritize work.

∙ A go-getter, who takes initiative, is a quick learner and team player who takes responsibility and ownership of their work.

∙ Computer Skills – MS office suite; Intermediate (Outlook, Word, Excel) is a must. ∙ Strong attention to detail and organizational skills.

Contact:

- To apply send your CV to info@talentbridge-ks.com, with the subject line " Customer Support Representative”

- For any questions please don’t hesitate to call this number: +383 48 171 777

Customer Support Representative

Lloji i Punës