Customer Support Representative

At TalentBridge, a sister company of TalentBridge Albania (250+ employees), we firmly believe that our greatest strength lies in our dedicated team. TalentBridge stands as the ideal choice for individuals who are driven and industrious, ready to contribute to a successful team. Elevate your career with us and make your  next move towards success! 

What do you need to be a part of our team? 

∙ English Level C1 (speaking, writing, listening) 

∙ Full-Time availability, Monday to Friday, 15.00 - 23.00 

∙ Location: On-Site (Tirana, Albania & Prishtina, Kosovo) 

∙ Hiring Position – Customer Support Representative 

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for  converting customers into passionate evangelists. 

Responsibilities: 

∙ Communicate with customers via phone, email, and chat. 

∙ Provide knowledgeable answers to questions about a product, pricing, and availability. ∙ Work with internal departments to meet customer's needs. 

∙ Data entry in various platforms. 

Requirements: 

∙ Work experience is preferred but not mandatory. 

∙ Excellent phone etiquette and excellent verbal, written, and interpersonal skills. ∙ Ability to multi-task, organize, and prioritize work. 

∙ A go-getter, who takes initiative, is a quick learner and team player who takes responsibility and  ownership of their work. 

∙ Computer Skills – MS office suite; Intermediate (Outlook, Word, Excel) is a must. ∙ Strong attention to detail and organizational skills. 

Contact: 

- To apply send your CV to [email protected], with the subject line " Customer Support  Representative” 

 - For any questions please don’t hesitate to call this number: +383 48 171 777