Job Description:

We are currently seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing a portfolio of clients, building and maintaining strong relationships with clients, and ensuring the delivery of exceptional service.

Key Responsibilities:

  • Manage a portfolio of clients and ensure client satisfaction.
  • Build and maintain strong relationships with clients.
  • Act as the main point of contact for clients.
  • Develop and execute account plans to achieve targets and objectives.
  • Experience in developing and implementing effective writing strategies that align with clients' goals and objectives.
  • Identify growth opportunities and recommend solutions to clients.
  • Work closely with internal teams to ensure the delivery of exceptional customer service.
  • Prepare and deliver reports to clients on a regular basis.
  • Manage contracts and ensure contract compliance.
  • Monitor and report on market trends and competitor activity.


Requirements:

  • Bachelor's degree in Marketing, Business Administration   or a related field.
  • Proven experience as an Account Manager, with a minimum of 2+ years of experience in a similar role.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time-management skills.
  • Ability to work well under pressure and meet tight deadlines.
  • Strong problem-solving and analytical skills.
  • Strong copywriting skills to create compelling content for clients across different channels, including social media, email marketing, and other digital platforms.
  • Experience in social media management, including creating, implementing, and analyzing social media campaigns across various platforms such as Facebook, Twitter, LinkedIn, Instagram, TikTok and others.
  • Familiarity with social media management tools, such as Hootsuite, Buffer, or Sprout Social.
  • Ability to create and manage a content calendar, develop engaging social media posts, and monitor social media engagement.


Please submit your resume with the subject "Account Manager" to hello@zeropozitive.com, no later than October 10, 2023. Only those selected for an interview will be contacted.

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