At Cyber Academy, we are dedicated to providing cutting-edge cybersecurity education with a hands-on approach. As a leading institution in the SEE region, we empower individuals with the skills and knowledge needed to thrive in the dynamic field of cybersecurity.
Job Description
- Provide customer service by greeting students and visitors and answering incoming calls, emails, and other correspondence.
- Provide appropriate information and successful resolution of routine administrative issues.
- Receive and validate applications to courses, onboard and support students during the course duration.
- Collaborate with the team of instructors to maintain schedules, record-keeping, and reporting.
- Organize, track, and maintain student records and files.
- Create and schedule posts for social media.
- Perform other duties as assigned.
Requirements:
- Customer service skills.
- Excellent computer skills: Google Suite, Email, Internet search.
- Attention to detail.
- Ability to follow up and complete tasks.
- Problem-solving and conflict resolution skills.
Professional Experience:
Experience in a similar role will be an advantage.
Soft Skills:
- Empathy and ability to help students and staff
- Confidentiality and discretion
- High-quality written and spoken English
- Excellent time management skillsAbility to multitaskTeam-oriented mindset with strong collaboration skills
Benefits
- Expert collaboration: work alongside top cybersecurity experts, providing invaluable mentorship and opportunities to learn from the best in the field.- Career advancement:enjoy a clear and personalized career path with numerous opportunities for advancement and professional growth within the company.
- Innovative environment: be part of a dynamic and innovative team that encourages creative solutions and continuous improvement in cybersecurity practices.
- Community and networking: participate in exclusive corporate events, team-building activities, and networking opportunities that connect you with other professionals and leaders in the cybersecurity sector.
- Comprehensive benefits: benefit from a competitive salary, health insurance, and other perks that support your well-being and professional success.
To apply, please follow this link:
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