Butler Hospitality in Prishine is looking for a Catering Coordinator!

Who’s Butler Hospitality

Butler Hospitality was founded in 2017 to modernize the hospitality industry.  The Company uses a hub and spoke model to acquire and monetize rooms. Butler delivers high quality food and services to hotel guests agnostic of brand, management company or ownership groups. Butler is VC-backed with $50 million+ of funding. The Company is growing rapidly and quickly expanding its footprint across the nation. 

Butler Hospitality in Kosovo is part of the Butler Hospitality Corporation in New York. In Kosovo, the team offers technical support to the company's operations contributing to the overall aim of the company, which is for guests to have a digitalized hospitality experience. The ambitious team consists of Software Developers, QA Engineers, Designers, Customer Service, Operations and Accounting. 

About the Role

Based in: Kosovo, Butler Office in Prishtinë

Reporting to: Catering Manager

Type: Full - time

Butler Hospitality is looking for an enthusiastic, accountable Catering Coordinator to support its expanding catering program. Areas of focus include planning, coordinating, scheduling, execution, guest-relations, delivery, and performance. The Catering Coordinator works to ensure our internal teams are aligned on order logistics, while also acting as an ambassador of the Butler brand for customer-facing communications as needed. The Catering Coordinator is a critical support to the Catering Manager on all processes from BEO intake and payment confirmation to operational deployment. In this role, the majority of your time will be spent handling account administration, email communications, and supervision of catering events. The catering team is integral to the success of Butler, providing F&B operations and hospitality for our partners. What’s especially exciting about joining a company in ‘growth mode’ is that you have the opportunity to help create the playbook for the Butler catering program.

Duties & responsibilities

• Perform administrative duties to support the customer and internal teams (Catering, Culinary, Operations, Customer Success) in compliance with Butler’s standard operating procedures
• Prepare BEOs and documentation to ensure seamless and efficient execution of the event
• Serve as a key liaison across internal teams (Operations, Catering, Customer Success) through communication and coordination (from intake through event feedback)
• Communicate clearly with our hotel partner on order details including menu selection, staff set up, facilities arrangements and order processing
• Communicate directly with hotel partners and hotel partner staff or guests during on-site event executions or set-ups
• Proactively identify challenges (operational, administrative, etc.) – with ideas for solutions – to help us improve our systems, delivery, and accuracy
• Stay up-to-date on F&B trends that can improve our catering strategy
• For each event, coordinate and review menu options, logistics, labor, event floorplans, pack lists and rental equipment to ensure success
• Support Catering Manager by pro-actively and efficiently managing all ‘subscription’ partners by being up-to-date on all details of their operational needs (be their eyes and planning function on their behalf)

Qualifications

• 1-3 years proven experience in a customer-facing F&B operations, catering position
• Experience specifically in Hotel F&B Operations a plus
• Experience preparing catering BEOs, proposals, catering/event orders a plus
• A strong understanding of the Catering function and all of its components; from intake to planning to coordinating to scheduling to execution to recap/debrief
• Excellent communication and relationship building skills, with experience partnering deeply with vendor partners & other key internal stakeholders
• Superb organizational skills, with an innate drive to follow-up and triple check each detail, across multiple projects simultaneously
• Highly adaptable, and able to present and communicate to a variety of clients
• A strong operational mentality with a positive can-do attitude

Compensation & perks

• Competitive salary based on experience and qualifications
• Health Insurance full package
• Gym Membership
• Yearly Bonus Plan
• Professional development training - yearly budget
• Flexibility to work from home two days a week (optional)
• A warm and collaborative culture of growth and learning
• Team bonding activities
• Snacks and drinks in the office

Application

If you feel like this is a great opportunity for you, then we welcome your application in the link below. https://forms.gle/t28oH4RnwXzpxYBr6

Application is open until 16.02.2022. Only shortlisted candidates will be contacted.

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