eLearning Content Developer

ELEARNING CONTENT DEVELOPER AT WALLENCORE

Company Description:

Wallencore employs the industry leading practices in the fields of cybersecurity solutions and digital education. The Canadian-based company provides a full suite of cybersecurity services and solutions that help define cybersecurity strategies, identify and mitigate attack vectors and vulnerabilities. In an effort to meet demands of the ever-evolving cybersecurity environment, Wallencore has expanded its scope to providing online courses on edge-cutting technologies. 

We strive to offer our clients the highest quality services by passionately working toward empowering organizations to critically reevaluate their stance on cybersecurity.

We are offering three (3) exceptional candidates the chance to become eLearning Content Developers at Wallencore.  If you are looking for an immediate start role in a fast-moving team environment then this could be the role for you!

Job Title: eLearning Content Developer

Job Description:

The eLearning Content Developer is a high impact project management position within Wallencore’s learning organization. You will focus on developing online training modules, partnering with instructional designers to create content, and continuing to help develop our current training offering. The ideal candidate will be comfortable creating eLearning modules, creating and editing multimedia elements for the online courses, and have a can-do attitude. In addition, the eLearning Content Developer will support projects internally and is responsible for tasks and assignments associated with the development of training.

Key Responsibilities:

  • Develops programs for three primary audiences: employees, partner institutions and customers.
  • Works closely with subject matter experts, i.e. development team, course conveners, products team, product marketing, sales operations etc. to leverage core content and build effective learning programs.
  • Improves the quality of the training course produced to meet customer needs.
  • Improves the operational systems, processes, and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
  • Provide training and support to employees on different standards and subjects as assigned.
  • Maintains continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, determining continuing needs.
  • Identifies and implements new technology and resources; redesigns systems; recommends re-deployment of designated resources.
  • Monitors end-user feedback and systems development efforts to facilitate continuing improvement of documentation.
  • Accomplishes division and organization mission by completing related results as needed.
  • Develops learning programs that include multiple modalities: self-paced e-learning, virtual and face to face workshops and on the job learning activities.
  • Creates complimentary instructor lead training, including exercises, role plays, simulations, and job aids as needed.
  • Ability to program manage multiple complex learning projects simultaneously. Monitor activity, progress, and time-related to project development using a project planning tool.
  • Works with a global task force from the respective audience to solicit feedback and ensure programs are relevant and on target.  Arranges for pilot group testing of all new or updated courses.
  • Create and maintains dashboards, presentation decks, and course materials for curriculums by job role.
  • Designs and develops dynamic instructional interactions and simulations to create interactive, engaging course content, simulations for software, tools, etc.
  • Ensures learning and performance objectives are appropriate to the audience and that the training materials meet the learning and performance objectives.
  • Experience creating, editing, synchronizing and/or recording both audio and video for eLearning courses.
  • Monitors and reports the effectiveness of all training conducted and revise courses as needed.
  • Performs quality assurance checks on training courses that have been developed.
  • Support and maintain the global knowledge base and repository for best practice documents, key tools, and templates.
  • Translates needs analysis and functional specifications into detailed course designs.
  • Use eLearning tools such as Articulate, Camtasia, Brainshark, Cornerstone, WebEx to create an interactive and compliant web-based training deliverables
  • Builds e-learning that is compliant and can be tracked by the LMS.  Works with LMS vendor, IT, or software vendor to resolve any technical issues with the web-based training course or its performance within the LMS.
  • Works with subject matter experts to design and develop audience-appropriate, clear, and concise training content.
  • Performs other related duties as assigned by the top management.

Qualifications:

  • Bachelor’s Degree preferred (in a technical area: computer science, engineering, education, instructional design, information systems, technology).
  • 2+ years related experience.
  • Experience administering, creating and hosting e-learning programs and knowledge of content development and testing/survey tools such as Articulate, Brainshark, Camtasia and Cornerstone.
  • Ability to apply structured problem solving (taking a large, complex problem and breaking it down into components, involve others as needed, drive resolution).
  • Ability to set a vision and drive tactical execution; willing to roll-up the sleeves to complete projects in an environment with competing deadlines.
  • Enjoys working in a fast-paced changing environment; ability to be flexible and resilient.
  • Excellent time management skills with the ability to organize and prioritize effectively.
  • High aptitude for managing and solving tactical issues.
  • Impact, influence and successful stakeholder engagement experience across multiple sites and levels of leadership from new manager to senior leaders.
  • Knowledge of instructional design and adult learning principles and best practices
  • Knowledge of course development processes.
  • Knowledge of mobile learning best practices.
  • Poise, maturity and interpersonal skills to deal professionally and effectively with senior management.
  • Polished communication skills, active listener, and ability to synthesize high-level information.
  • Strong analytical skills, ability to create viable solutions, innovation, and ability to execute flawlessly.
  • Strong working knowledge of Microsoft Office Suite; advanced PowerPoint user (visuals, graphics), Advanced Excel, familiar with macros.

Personal Attributes:

  • Passion for the business-driven and committed;
  • Great Team player;
  • High integrity;
  • Excellent communication skills and ability to work with different personalities and temperaments;
  • Flexible and adaptable to a rapidly changing environment;
  • Able to work autonomously and proactively;
  • Proven influencer and negotiator;
  • Creative and excellent problem solver;
  • Tenacious;
  • Self-starter and self-motivator;
  • Ability to multi-task;
  • "Can-Do" approach to a wide and rapidly changing workload;
  • Willingness and ability to accommodate different time zones;
  • Willingness to work from time to time over extended hours to achieve goals set by immediate manager or top management.

What will you benefit:

  • Private Health Insurance;
  • Opportunity for employment in a global company;
  • Continuous professional development through on the job training.

Place of work: 

Prishtine, Republic of Kosova.

How to apply:

To be considered for this exciting opportunity, please send your CV, letter of motivation and supportive documents to lab@wallencore.com by March 11, 2020 the latest. Please state clearly “Wallencore eLearning Content Developer and your full name” in the subject line.

Please note that due to the large number of applications only the shortlisted candidates will be contacted.

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