We are Hiring Guest Experience Representatives!
Company Overview
Butler Hospitality is the original pioneer of digital transformation for hotel restaurants. The company operates “ghost-style kitchens'' and uses online ordering and data to provide top quality room service to hotel partners.Founded in 2016, Butler has more than doubled the number of keys served each year for five years by partnering directly with the biggest players in hospitality. Currently serving guests in NYC, Chicago, Miami, and Washington DC, Butler will serve more than 200,000 keys across the United States by the end of 2021.
What are we looking for?
The Guest Experience Representative will support the existing GX team based in the United States in processing online room service orders, taking room service orders via phone, and coordinating the preparation and delivery of room service orders throughout our network of hotel kitchens.
The Guest Experience Representative works mostly from the Butler office in Pristina, but may occasionally work from home with a quiet environment and high-quality Internet connection.
Qualifications
- Fluent spoken and written English
- Preferably 2 years of experience in a customer service role
- More than one year of experience in hospitality, either in a restaurant or hotel
- Proficiency with Gmail and Microsoft Office
- Familiarity with Slack and other online communication tools
- International travel experience in U.S. (preferable but not required)
Why join us?
- Competitive Salary + Performance Bonus
- A warm and collaborative culture of growth and learning
- Partake in cutting-edge technologies
- Have the chance to be part of a very rapidly growing global company
- International team from different cultural backgrounds
- Regular social activities
- Snacks and drinks in the office
Fancy joining the team? Apply now in this link https://forms.gle/kTPEyQ2HNBdrGU2K7
Deadline for application 19.07.2021.
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