IT Technician

itbm group
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ITBM Group is a diversified company that provides a broad range of high-quality products and support services to government and commercial customer base. Organized into five company divisions, it provides engineering & installation, operation & maintenance, logistics supply & delivery, base support services, general construction, IT & telecommunications, healthcare and linguistics services and solutions with the ability to provide in any part of the world on a hostile, war and a post war environment. For more information about ITBM Group see

We are looking for an IT Technician to join the team and help facilitate the growth of the company.

Location: Prishtina, Kosovo

Type: Regular Full-Time

Principal Duties and Responsibilities: 

  • Oversee the day-to-day IT technical support services
  • Provides assistance and support for regular and on-call requests
  • Regular backup of data from the server;
  • Expertise in diagnosing computer, printer, and computer peripheral hardware problems and in troubleshooting, adding, removing, and configuring components to resolve issues;
  • Scheduled scanning of network computers and servers for viruses and malware;
  • Wireless configuration and wireless security;
  • Regular updates on the server and on computer;
  • Installation of programs;
  • Router and bandwidth allocation based on business need;
  • Ability to interpret and apply rules and regulations;
  • Strong problem-solving skills;
  • Other computer related services as necessary; 

Required Skills: 

  • Experience supporting desktop computers in a Windows/TCPIP environment.
  • Knowledge in network setup, configuration and Maintenace
  • Knowledge of VPN connectivity and ability to troubleshoot issues.
  • Ability to work independently and perform in a collaborative, team-based environment.
  • Demonstrates good oral and written communication skills. 


Education & Experience: 

  • Bachelor’s degree Preferred
  • 3 years minimum of IT related experience 



  • Certifications are a plus 

If you meet the requirements send your resume at

ITBM is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation or gender identity.  

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