WE ARE HIRING:
Technical Support/Helpdesk

Some tasks you may be involved in include:

• Monitor the day-to-day performance of networks, computers, and other IT devices.
• Working with customers through the phone or other communication lines to identify problems and advising on the solution
• Logging and keeping records of customer queries
• Monitoring, Testing, and fixing faulty equipment
• Obligated to escalate as soon as a problem is discovered, to the proper personnel
• Other duties as required

Required skills:

• Strong technical background
• An ability to assess each customer/employee's IT knowledge levels
• Logical thinker
• Good analytical and problem-solving skills
• Up-to-date technical knowledge
• Good interpersonal and customer care skills
• English language
• Android knowledge is desirable
• Flexible working hours and schedule
   

Send your CV AND your salary expectation to: buja@viptv.com